To make a booking is easy but we have found in the past that it's far easier if you either talk to us or send us an e-mail detailing your requests. Either way all customers must complete the booking form below. Please download it and ensure you are familiar with our terms and conditions together with all the requirements as to avoid any confusion at a later date! Note: Our prices are subject to change without prior notice. The booking form, terms & conditions are in PDF format. To view these documents you must have a free software program called Acrobat Reader™ installed on you computer.

Once you have installed the software right click on the link to the PDF document and select 'Save Target As' and select a folder to save the document in like, My Documents or Desktop. Then open the document in Acrobat Reader™. Download Booking Form, Terms & Conditions.

 

Terms and Conditions

Price Policy
Elite Divers reserve the right to alter the prices advertised post booking as a result of any UK or foreign government action (including changes in the rate of VAT and any other duties or levies), currency fluctuations or increases in transportation costs. If the alteration results in an increase of more than 20% of the original cost quoted, you may cancel the booking and obtain a full refund, excluding your deposit, insurance premiums, and less an administration fee of not more than £30 per person. In the event of an increase, an amended invoice will be sent to you which is payable within 1 week. No increase will be made within 4 weeks prior to training and/or holiday. If the government imposes a levy for the purposes of consumer protection, we reserve the right to pass this charge on to you.

Cancellations
If you wish to cancel your training and/or holiday, written notification must be given to Elite Divers by the person who signed the booking form. The date of cancellation will be the date Elite Divers receive this written notice. Deposits and insurance premiums are non-returnable. We will only accept a cancellation 6 weeks prior to the start of the training and/or holiday. If you cancel within 6 weeks you are liable for the whole amount outstanding at the time, including any third party costs that you will have been made aware of prior to booking. If you cancel outside of the 6 weeks you will lose your deposit and any insurance premiums.

Deposits and Final Payment
Elite Divers will not accept any booking without this form being signed and a deposit of 30% of the training and/or holiday cost being received. Payment will only be accepted by cash or cheque. The outstanding balance is payable 6 weeks prior to the start of training and/or holiday.

Training and/or Holiday Descriptions
It may prove necessary for Elite Divers to vary or modify a training and/or holiday itinerary or its contents due to local prevailing conditions. You agree to such variations or modifications being made and also agree to be bound by the decision of the representatives appointed by Elite Divers. In such circumstances Elite Diver Training reserves the right to substitute alternative arrangements.

Booking Changes
It is vitally important that your requirements be clearly stated on the booking form. If, once the booking form has been accepted by the Elite Divers, you wish to make any alterations to the booking details, e.g. change of name, date, accommodation, departure airport, duration etc, Elite Divers will do all it can to assist you although it is under no obligation to make any alterations other than to allow you or any member of your party who is prevented from travelling to transfer his or her booking to someone else provided that written notice is given to the company not less than 35 days before the departure date with full details of the transfer. The transferee(s) must satisfy all the requirements for a diving holiday as set out in these booking terms and conditions.
The person who signed the booking form must send a written alteration request to the company at least 8 weeks prior to departure. It must be accompanied by a £40 per person per change administration fee. You will also be required to pay any additional costs arising from your alteration.

Unused Services
No refund or compensation is payable by Elite Divers for any unused accommodation, diving, flight, services or features provided during the training and/or holiday. Clients who do not complete a diving course for any reason whatsoever, cannot be refunded for a portion of the remainder of the diving course.

Force Majeune
Elite Divers accept no responsibility for and shall not be liable in respect of any loss or damage or alterations, delays or changes arising from unusual and unforeseeable circumstances beyond its control, such as war, or threat of war, riot, civil strife, industrial disputes, including air traffic control disputes, terrorist activity, political unrest, change in government regulations, natural and nuclear disaster, instructor illness, floods, fire and adverse weather conditions, technical problems with transport, closure or congestion of airports or ports.

Airlines and Travel Arrangements
All transportation by air, land and sea is subject to the terms and conditions of carriage of the company providing the transport, some of which limit or exclude liability. Carriers' terms and conditions are often the subject of international agreements. By its contract with you, Elite Divers does not enter into an agreement for carriage by air, but only undertakes to reserve on your behalf accommodation on board an aircraft operated by one of the airlines selected by the Elite Divers. Air travel, in particular, is subject to operational decisions by the carriers and airport authorities which may result in delay or the aircraft being diverted, over which Elite Divers have no control.

Diving
Proof of diving qualification by a recognized agency is compulsory. Clients must submit their diving qualifications to the Instructor or Diveguide before diving can commence. All clients on the booking form participating in scuba diving must be in good health and not have any medical history of lung disorders, asthma, epilepsy, diabetic or recent surgery and agree to discontinue diving if respiratory congestion or a head cold or any other medical condition takes place during the training and/or holiday. If the client has any medical condition contrary to these requirements he or she must produce a diving medical certificate of fitness, prior to diving. Failure to provide satisfactory diving qualifications or medical certificates will not result in any liability whatsoever on the part of the Elite Divers. Certification on any diving course is only earned by successful completion of the course, and passing all theory and practical assessments.

Responsibility for Diving
Elite Divers has taken great care to choose the diving sites, diving schools and tour operators and makes every effort to ensure the highest standards of diving etiquette and safety. However, clients are advised that diving takes place at their own risk and they must behave in a fit and proper manner at all times, in accordance with all recognized diving practices and procedures and take proper responsibility for their own safety. Clients are advised that certain diving sites are very remote, either by distance or time or both, from a decompression chamber. Elite Divers reserve the right to withdraw from the holiday any person whose actions or conduct is considered in its absolute discretion to be incompatible with the comfort and safety of our other clients or to be offensive to them. In the event of such conduct, no liability whatsoever will be owed to that person by Elite Divers upon withdrawal from the holiday.

Travel Documents
It is your responsibility to ensure that all necessary travel documents such as passports, visas and diving qualifications are on your person whilst training and/or on holiday and are valid.

Insurance
It is your responsibility to ensure that you have adequate insurance cover. It is a condition of booking your holiday that you have taken out adequate insurance against such risks as medical risks, personal accident risks, personal liability and legal expenses. You are especially advised to insure against cancellation and loss of deposit. You are advised that normal holiday insurance may not cover scuba diving. You are required to ensure that your policy has an endorsement for scuba diving if you are undertaking it as part of your holiday.

Complaints
If you have any cause for complaint whilst training and/or on holiday you must bring it to the attention of the representatives appointed by Elite Divers who will then do their best to rectify the situation. It is unreasonable to afford Elite Divers or its appointed representatives no opportunity to rectify any problem whilst training and/or on holiday, and failure to do so on your part may affect your right to compensation if deemed appropriate. Should any problem remain unresolved, any complaint must be made in writing to Elite Divers within 2 weeks of completion of the holiday.

 

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